PRIVACY POLICY
Last updated: 02/11/2026
Continue Arcades is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use and store your data when you visit our website or use our services.
This policy applies to Continue Arcades locations in Plymouth, Taunton and Swansea.
Who We Are
Continue Arcades operates free-play arcade venues in the UK.
If you have any questions about this policy or how we handle your personal data, you can contact us at:
Email: info@continuearcades.com
What Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Booking details (tickets, party rooms, event enquiries)
Payment information (processed securely by third-party providers)
Website usage data (via cookies and analytics)
How We Use Your Information
We use your personal data to:
Process ticket and party room bookings
Send booking confirmations and important updates
Improve our website and services
Provide marketing communications (only if you opt in)
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract – to provide services you book with us
Legitimate Interests – to improve our business and website
Consent – for marketing emails and optional cookies
Legal Obligation – where required by law (e.g. accounting)
Sharing Your Data
We do not sell your personal data.
We may share information with trusted third parties, including:
Booking and ticketing platforms
Payment processors
Website hosting and analytics providers
Email communication services
All third parties are required to protect your data and use it only for the agreed purpose.
Cookies and Tracking
Our website uses cookies and similar technologies to:
Ensure the site works properly
Analyse traffic and user behaviour
Support booking and marketing tools
You can manage cookie preferences through your browser settings.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to keep your personal data secure.
We only keep your data for as long as necessary for:
Booking and service purposes
Legal and accounting requirements
Marketing, if you remain subscribed
Your Rights Under UK GDPR
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to processing or request restriction
Withdraw consent at any time (for marketing)
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk
Marketing Communications
If you opt in, we may send updates about offers, events or news.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Children’s Privacy
Our venues welcome families, but our website and marketing are not intended to collect personal data from children under 13 without parental involvement.
Party bookings and enquiries should be made by a parent or guardian.
Links to Other Websites
Our website may include links to third-party websites (such as booking platforms). We are not responsible for their privacy practices, so please review their policies separately.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.